Pet Supplies

Your Frequently Asked Questions

Is the litter suitable for cats of all sizes?

Yes, our litter box is available for larger cats or multi-cat households.

What type of litter should I use for optimum performance?

We recommend a fine, clumping litter to take full advantage of the screening system.

Is the product easy to clean?

Yes, thanks to the sieve tray, you can remove excrement in one quick, hygienic step.

How long does delivery take?

Delivery generally takes 7 to 14 working days in mainland France.

Can I return the product if I'm not satisfied?

Absolutely! You get a 30-day satisfaction guarantee with full refund if the product doesn't suit you.

Who do I contact if I have a problem or a question?

Our customer service department, based in France, is at your disposal for any questions or assistance, by email or telephone.